Remote location was a plus. The staff were competent and the facilities provided were excellent.

Simply no reason to complain, quite comfortable stay. Wonderful hip new hotel with a nice pool and views of the ocean. Incredible selection for breakfast. The rooms are new-fashioned, very special and great location.

The rooms here have a really nice décor and the bathrooms are awesome. 🛁 This place is a bit secluded, but it's super convenient because it's close to both the airport and a cool contemporary art museum.

The location here was just perfect for me - surrounded by lush palm trees and with a kids' mini water park nearby. Plus, it was super convenient to head back to the tower using the lift! 🌴

Gorgeous Hotel

During our stay at the Park Hyatt, we were warmly welcomed by Christina Mao, the Front Office Manager. She went above and beyond to make our special occasion memorable, with an upgraded room and thoughtful decorations. The secluded location of the resort provided a peaceful and romantic atmosphere, perfect for couples. The architecture of the hotel was stunning, offering numerous photo opportunities. The staff, including Hank Fang and Cindy Chen, were helpful and attentive, ensuring our stay was enjoyable. The service at the resort exceeded our expectations, proving that China has surpassed the competition in terms of hospitality. I highly recommend this hotel for those seeking a world-class experience in Hainan, China.

The location here is amazing and so convenient for getting around. the staff are really nice and super friendly. Plus, the breakfast they serve is just fantastic! 🌟

We were thrilled with the location of our room, right next to the kids mini water park. It was so convenient and our children had a blast playing there. The restaurant accessible only to the sea view rooms was a hidden gem that offered stunning views while we enjoyed our meals. The resort's location on a cliff which winds down into the resort provided breathtaking scenery wherever we went. The entire resort felt like a museum of contemporary art, with beautiful artwork and sculptures at every turn. The room itself was spacious and modern, with a stunning ocean view from the floor-to-ceiling windows. The bathroom was luxurious, with high-end amenities and a relaxing rain shower. The service provided by the staff was top-notch, from the warm welcome at check-in to the attentive waitstaff at the restaurant. The breakfast buffet was incredible, with a wide variety of delicious options to choose from. We also loved the facilities offered at the resort, including the outdoor pools and the beach access. our stay at this resort was absolutely fantastic and exceeded our expectations.

The language barrier was a bit difficult to overcome at times, as some staff members did not speak fluent English.

Beautiful resort, amazing buffet, spacious and clean rooms, great restaurants and service, fascinating interior design.

Nothing.

New and artistic, feels like an art gallery. Well-trained staff and always ready to assist. Private beach is a highlight. One of the best hotels in the area.

Relaxed atmosphere, excellent service. Free transportation, flowers, and cake for anniversary celebration. Gorgeous art piece hotel with amazing pool and great food. Beautiful beach with limited swimming area.

I had an amazing stay in this hotel. The cleanliness was impeccable, with well-maintained rooms and facilities. The hotel had excellent transportation options, with easy access to parking and a convenient location on a cliff, providing breathtaking views. The restaurant, exclusive to sea view rooms, offered a delightful dining experience. The breakfast was delicious, and the staff was friendly and attentive, ensuring a pleasant stay.

All good.

The hotel is located in a peaceful and serene area, with amazing views and a beautiful private beach. The rooms are spacious and modern, and the pool is quite impressive. Two complementary facts were offered making our stay more enjoyable.

The service was slow, and often subpar. Language barriers made communication difficult.

The hotel's artistic design and beautiful artworks create a visually stunning atmosphere. The brand new and cozy rooms provide a comfortable stay. The top-notch staff offers exceptional service, exceeding expectations. The amazing view, private beach, and large swimming pool surrounded by coconut trees add to the overall experience.

Nothing not to like.

We stayed in a quiet neat area with a baby stroller and found the public area to be well-maintained. Back to the lift of the tower, we enjoyed the amazing view from our room, as well as the clean and spacious bathroom. the breakfast had a nice selection of food, and the staff provided prompt and courteous service. the private beach area was great with kayaks and stand up paddle boards available.

The Chinese restaurant's food was mediocre, and we were disappointed we couldn't find other dining options outside of the hotel.

had an amazing time at the hotel, the architecture, interiors, and views were breathtaking. The staff was friendly and always helpful. Special thanks to Mr. Marc Walz for his personal touch.